Support & Frequently Asked Questions
How can we help you today? Below are the channels to reach us for specific types of inquiries.
1. Booking & Administrative Support
For assistance with rescheduling appointments, difficulties using the online booking system, or general administrative queries.
- Email: info@mnpsych.co.za
- Phone: +27 12 880 0937 (08:00 – 16:30)
2. Billing & Medical Aid
For queries regarding invoices, medical aid claims, or quotation requests for corporate projects.
- Email: accounts@mnpsych.co.za (Replace with actual email if different)
3. Corporate Proposals
If you require a formal proposal for OD interventions, recruitment, or strategy workshops, please use our “Get a Quote” form located on the Services page for the fastest response.
4. Crisis & Emergency
Please Note: MN Psychological Consulting is an outpatient practice and does not offer 24-hour emergency psychiatric services.
- If you are in a life-threatening emergency, please contact the South African Depression and Anxiety Group (SADAG) on 0800 567 567 or go to your nearest hospital emergency room.
- Our Emergency Line (Corporate Clients): 082 705 2330
5. Technical Website Issues
If you are experiencing errors on the website, please email us with a screenshot of the issue so our technical team can resolve it promptly.
